Thursday, September 3, 2009

Hardware For The Soul

Here's a story that has warmed our souls today.

On August 29 I posted a blog about Cole Hardware titled "We Saw A Grate Light." The owner of Cole Hardware, Rick Karp, saw the blog and posted a very nice comment. The blog included a picture of some unusual lights in a window display which were made out of hand-held graters. Turns out the lights were custom made by a Cole Hardware employee, Noelle Nicks, who worked as an engineer in a previous life, and who is currently in charge of displays and merchandising for the four Cole Hardware stores in San Francisco.

In his comment to my blog, Mr. Karp offered to have some of the lights made for Sue. She said she wanted some, so I called today at about 10 a.m. to speak with Mr. Karp. I spoke instead with his chief assistant, Julia, who claimed that Mr. Karp doesn't really have an office or a desk. I left a message thanking Mr. Karp for his kind comments and advising that Sue did want some of the grater lights, and also that I would be willing to pay for them.

At about 1 p.m. today a package was delivered to Sue at the hospital by two Cole Hardware employees; the package included three grater lights, three colorful Cole Hardware helium balloons, a card which said "May only grate great things happen for you!" signed "From Your Friends At Cold Hardware" and a black Cole Hardware hand bag.

The bag has the Cole Hardware logo: "Cole. Hardware for the soul."

We affirm that. Thank you Rick, Noelle, Julia and Cole Hardware. You have indeed delivered hardware for the soul.


  1. Love, love, love all the details and pictures! Thank you! If there were a Cole Hardware closer to Fresno, I would definitely visit. And you don't have to worry about your Daisy VW image in, of all places, San Francisco!! Praying for you and Sue!

  2. I'm not exactly sure why, but this brought tears to my eyes. I think it was someone just doing something genuinely nice for someone they don't even know. Random acts...